There is a ONE-MONTH window of opportunity to correctly repair a bile duct injury. Untreated, it leads inexorably to liver failure and death–but that can take a long while.
Offering a proper and ethical response to this particular injury is VERY expensive. To do so would break the bank of every health insurer and malpractice insurer. There are thousands of us created every year. Cheaper to lie, ignore us, falsify the medical record, run us in circles, deny essential aftercare, verbally abuse us, and so on.